Data Protection
When you use 17 Crickex, certain information reaches us. How we use that data, how we keep it secure, and why we never share it with third parties — it's all explained clearly right here.
Key Highlights
Get a quick overview of the key points before reading the full details
We collect only the information necessary for registration, transactions, and site usage — nothing more than what is needed to provide our services.
Minimal Data CollectionAll data is secured with 256-bit SSL encryption. Payment information is stored on a separate, secured server. No unauthorized access is possible.
Encrypted StorageYour personal data is never sold, rented, or transferred to third parties. This is a firm commitment from 17 Crickex — not just words.
Zero Data SalesYou have the right to request access to, correction of, or deletion of your personal data. You can exercise this right at any time by reaching out to our support team.
Data Access RightsCookies are used to improve your experience on the site. You can update your cookie settings at any time, and consent is always obtained before any tracking cookies are used.
Consent-Based CookiesData is retained for as long as required by law. Financial records remain stored for a specified period even after an account is closed.
Lawful RetentionThis policy applies to the use of the 17 Crickex website and app. For any questions, please contact our support team.
By creating an account or using 17 Crickex, you agree to this Privacy Policy. This policy explains what data we collect, why we collect it, how we use it, and the steps we take to keep your information secure.
We have written this policy in plain, straightforward language — no complex legal jargon. Our goal is to speak to you directly, because you have every right to know what happens with your data.
If this policy is updated, a notice will be posted on the site and sent to your registered email address. Continued use of the site after any changes constitutes acceptance of the revised policy.
17 Crickex collects three types of data — what you provide directly, what is generated through your use of the site, and what is requested for verification purposes.
What you provide directly:
Automatically generated through your use of the site:
17 Crickex does not collect data without a reason. Every piece of information serves a specific purpose:
| Data Type | Purpose of Use |
|---|---|
| Name & Contact Information | Account creation, customer support, and sending important notifications |
| Date of Birth | Age verification — preventing access for users under 18 |
| Copy of Identity Document | KYC verification and fraud prevention |
| Payment Information | Processing deposits and withdrawals, anti-money laundering compliance |
| IP & Device Information | Security Monitoring & Multiple Account Detection |
| Site Usage Logs | Improving our services and analysing user experience |
| Game & Betting History | Record retention for dispute resolution and legal requirements |
If your data is ever used for any purpose beyond those stated above, your consent will be obtained in advance.
17 Crickex does not sell your data. However, limited information may be shared in the specific circumstances outlined below:
In each of the above cases, only the minimum necessary information is shared — never your full profile. All third parties who receive data are bound by confidentiality agreements.
17 Crickex follows the highest industry standards for data security. Protection measures are in place at both the technical and organisational level:
That said, no online platform can guarantee 100% security. You also have a role to play — keep your password strong, never share it with anyone, and report anything suspicious to us straight away.
The 17 Crickex website uses cookies. Cookies are small text files stored in your browser that help make the site easier to use.
Types of cookies we use:
You can disable cookies through your browser settings. Please note that turning off certain essential cookies may affect the functionality of some site features.
You have several important rights regarding your personal data. 17 Crickex respects and upholds each of them:
To exercise any of these rights, email us at support@17crickex.net or reach out via live chat. Requests are typically processed within 30 business days.
17 Crickex does not retain data longer than necessary. Retention periods depend on the type of information:
After the applicable retention period, data is securely deleted or anonymised so that individuals can no longer be identified.
If you consented to marketing communications at registration, 17 Crickex may occasionally send you bonus offers, new game announcements, or promotional updates.
Opting out of marketing will not stop important account-related messages — such as security alerts or payment confirmations — from being sent.
17 Crickex strictly does not serve anyone under the age of 18. No information from minors is collected or stored.
If a minor is found to have registered using false information, the account will be closed immediately and all associated data will be deleted.
If parents believe their child has created an account on 17 Crickex, please contact us immediately at support@17crickex.net.
For any privacy-related questions, complaints, or requests, please contact us:
Privacy-related complaints are typically responded to within 7 business days. Complex requests may take up to 30 business days.
17 Crickex believes data protection is a right, not a privilege. If you wish to view, correct, or delete your data, contact our support team at any time — we're here to help.
It's natural to wonder before sharing information online — where it goes, who can see it, whether it gets sold. 17 Crickex has made every effort to answer these questions directly. We believe transparency is the foundation of lasting trust.
At registration, we ask for your name, mobile number, and date of birth. This is not just for account creation — verifying age is both an ethical and legal obligation for 17 Crickex. This information is required to ensure that no one under 18 is able to use the platform.
Many users have questions about the KYC process. Why is a copy of your national ID required? It's part of international financial regulations — designed to prevent money laundering and fraud. Every legitimate financial platform in the world follows this process. At 17 Crickex, these documents are stored on encrypted servers and can only be accessed by authorised personnel.
Payment information is the most sensitive of all. On 17 Crickex, your bKash or Nagad number is used solely to process your transactions. It is never used for marketing, never shared with third parties — communication happens only with your payment provider through a secure channel.
Many users are unaware that IP addresses and device information are collected. This is done for security purposes — to detect attempts to create multiple accounts from the same device or IP, and to prevent unauthorised access to accounts. 17 Crickex never uses this information to track users across other websites.
You can opt out of marketing emails or SMS at any time. Doing so will not stop important account-related messages — such as transaction confirmations or security alerts — from being sent. Only promotional communications will be turned off.
Some data must be retained for a set period even after account closure — particularly financial transaction records, due to legal obligations. However, marketing and non-essential data is deleted promptly. Your profile is deactivated as soon as your account is closed.
If you have any privacy concerns, 17 Crickex's support team is ready to help. We want you to use our platform with complete peace of mind — no doubts about how your data is handled. Transparency and trust are the foundation of everything we do at 17 Crickex.
Common questions about age requirements and withdrawals
Your privacy is our top priority. Join 17 Crickex with confidence — a 100% bonus awaits you on your first deposit.